Cancellation Policy
A House of Clay’s social initiatives are limited to a small number of attendees to allow for a more personable, or customized experience.
Our cancellation policy is in place to help guests understand the limitations and certain amount of flexibility.
Broader note:
All program fees are non-refundable, but can be credited and deferred to a later date if informed at least significant days prior to the commencement of the concerned booking, as per the following:
All cancellations & deferment should be through email communications:
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Online Art/ Manifestation Workshops: Can be deferred up to 2 weeks for Indian nationals and 3 weeks for foreign nationals
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In person Art/Manifestation Workshops: Can be deferred up to 2 months for Indian nationals and 3 months for foreign nationals
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Pottery Retreats: Can be deferred up to a period of 3 months for Indian nationals and 6 months for foreign nationals.
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Pottery Workshops: Cannot be refunded or rescheduled once booked.
International Retreats: The following cancellation charges will be payable –
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If cancellation is received more than 60 days prior to arrival: 35%.
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If cancellation is received from 60 days to 31 days prior to arrival: 50%.
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If cancellation is received less than 31 days prior to arrival: 100%
Ceramic Residency: The following cancellation charges will apply:
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If cancellation is received more than 60 days prior to arrival: 20%
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If cancellation is received from 60 days to 31 days prior to arrival: 50%
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If cancellation is received less than 31 days prior to arrival: 100%