Privacy Policy

1. Introduction

Welcome to ‘A House of Clay’. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. By using our Site, you agree to the terms outlined in this policy.

2. Information We Collect

2.1 Personal Information

When you make a purchase or interact with our Site, we may collect the following personal information:

Name
Email address
Phone number
Shipping address
Billing address
Payment information (processed through secure third-party payment processors)
Order history

2.2 Non-Personal Information

We may also collect non-personal information such as:

IP address
Browser type and version
Device type
Operating system
Referring site
Pages visited on our Site

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and account
Improve our Site and services
Send promotional offers and marketing communications (with your consent)
Respond to your inquiries and provide customer support
Comply with legal obligations and enforce our policies

4. Disclosure of Your Information

We may disclose your information to:

Third-Party Service Providers: We share information with third-party vendors who assist us in processing payments, shipping orders, and managing our Site.
Legal Requirements: We may disclose information if required by law, to comply with legal processes, or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

5. International Transfers

As we ship globally, your personal information may be transferred to and processed in countries other than India. We ensure that adequate safeguards are in place to protect your information in accordance with applicable data protection laws.

6. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site usage, and serve personalized content. You can manage your cookie preferences through your browser settings.

9. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our Site. Your continued use of our Site after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

A House of Clay- Transform Here
Bangalore, India
tneeahc@gmail.com
+91-7022758561

12. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of [Bangalore, India].